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Purchasing a License

RaspberryPints offers flexible licensing options to fit breweries of all sizes. This guide covers everything you need to know about choosing and purchasing the right license for your needs.

Available License Tiers

Free Tier

Perfect for: Getting started and testing
Features:

  • Up to 3 taps on taplist
  • Basic taplist management
  • Community support

Basic Plan

Perfect for: Growing breweries and taprooms
Features:

  • Up to 8 taps on taplist
  • Custom branding options
  • Advanced CSS access
  • Email support

Professional Plan

Perfect for: Large breweries with extensive tap lists
Features:

  • Up to 100 taps on taplist
  • Custom branding options
  • Advanced CSS access
  • Priority email support
  • Dedicated account manager

Billing Options

Monthly vs Yearly Billing

Monthly Billing:

  • Pay month-to-month
  • No long-term commitment
  • Standard pricing

Yearly Billing:

  • Pay for 12 months upfront
  • 20% discount on all plans
  • Best value option

Free Tier

We offer a free tier with basic features to help you get started. The free tier includes essential brewery management features and is limited to one per account.

Step-by-Step Purchase Process

Step 1: Choose Your Plan

  1. Visit the pricing page
  2. Review the features included in each plan
  3. For paid plans: Select Monthly or Yearly billing using the toggle
  4. Click "Get Started" on your chosen plan

Note: Free tier can be selected directly without payment information.

Step 2: Account Verification

Before purchasing, you must:

  • Be logged into your RaspberryPints account
  • Have a verified email address
  • If you don't have an account, you'll be redirected to create one

Step 3: Review Your Selection

  1. Plan Summary - Confirm your selected tier (Free, Basic, or Professional)
  2. Pricing Details - For paid plans: Review monthly/yearly pricing and any discounts
  3. Feature Details - Confirm tap limits and included features

Step 4: Payment Information (Paid Plans Only)

For Basic and Professional plans:

  1. Payment Method - Enter your credit card information
  2. Billing Address - Provide billing details for invoicing
  3. Security - All payment processing is handled securely through Stripe

Accepted Payment Methods:

  • Visa, Mastercard, American Express
  • Debit cards with Visa/Mastercard logos
  • International cards accepted

Note: Free tier selection does not require payment information.

Step 5: Complete Purchase

  1. Review all information for accuracy
  2. Click "Complete Purchase" to finalize your order (or "Get Started" for free tier)
  3. For paid plans: You'll receive an email confirmation with your receipt
  4. Your license is activated immediately

What Happens After Purchase

Immediate Access

  • Your license is activated instantly
  • Access to all plan features immediately
  • Billing begins based on your selected cycle

Ongoing Service

  • Full access to all features included in your plan
  • Regular billing based on your chosen cycle (monthly/yearly)
  • Invoices sent to your email address

Managing Multiple Licenses

When You Might Need Multiple Licenses

  • Multiple Brewery Locations - Each license supports one brewery location
  • Separate Billing - Different locations with separate accounting
  • Different Owners - Multiple brewery partnerships

How Multiple Licenses Work

  • Each license is billed separately
  • Each license supports one brewery location
  • Breweries can be transferred between licenses
  • Different billing cycles allowed per license

License Conflicts and Restrictions

Multiple Subscriptions Per Account

  • You can have multiple Basic and Professional subscriptions
  • Only one free tier subscription allowed per account
  • Each license supports one brewery location only

Plan Limitations

  • Free Tier: One brewery location, up to 3 taps
  • Basic Plan: One brewery location, up to 8 taps
  • Professional Plan: One brewery location, up to 100 taps

Checkout Troubleshooting

Common Payment Issues

Problem: "Payment method declined"
Solutions:

  • Verify card details are entered correctly
  • Check that your card has sufficient funds
  • Contact your bank to ensure international payments are allowed
  • Try a different payment method

Problem: "Invalid billing address"
Solutions:

  • Use the exact address on file with your bank
  • Include apartment/suite numbers if applicable
  • Verify zip/postal code format

Problem: "Checkout session expired"
Solutions:

  • Return to the pricing page and start over
  • Clear your browser cache and cookies
  • Try using a different browser

Browser Requirements

  • JavaScript must be enabled
  • Cookies must be allowed
  • Modern browser required (Chrome, Firefox, Safari, Edge)

Refunds and Cancellations

Free Tier Cancellation

  • Free tier can be cancelled anytime
  • No charges for free tier usage
  • Account remains active after cancellation

Paid Subscription Cancellation

  • Cancel anytime from your My Account page
  • Access continues until end of current billing period
  • No partial refunds for monthly or annual subscriptions

Getting Help

Before Purchasing

  • Review our pricing comparison
  • Check the FAQ section for common questions
  • Consider starting with the free tier to test the platform
  • Contact support for plan recommendations

During Checkout

  • Ensure stable internet connection
  • Disable browser extensions that might interfere
  • Contact support if payment issues persist

After Purchase

  • Check your email for order confirmation
  • Log into your account to verify license activation
  • Begin setting up your brewery

Your license is the key to unlocking RaspberryPints' powerful brewery management features. Choose the plan that fits your current needs - you can always upgrade as your brewery grows.